Privacy Policy
1. Our commitment to your privacy
The privacy of individuals, including our staff and our users, is of utmost importance to us. This includes information or opinions about you that we collect and record which reasonably could be used to identify you. Based in Australia, we adhere to the Australian Privacy Principles and the Privacy Act 1988 (Cth) (“Privacy Act”).
This document sets out our policies for managing personal information across our business operations based in Australia connected with the Health Focus Manufacturers website with URL https://www.healthfocusmanufacturers.com.au/ and sub-domains through which Health Focus Manufacturers makes information available (“Website”).
2. Application of this Privacy Policy
This Privacy Policy applies to the Website and any personal information that may be collected by us in respect of individuals as a result of users using the Website.Not all the information described in the Privacy Policy is ‘Personal Information’ under the Privacy Act - some of the Online Information we collect does not identify you (for example, some information we collect using cookies or information that is aggregated or de-identified).The Website is generally not intended for minors under 18 years of age. We do not knowingly solicit data online from, or communicate online to, children under 18 years of age.We reserve the right to change this Privacy Policy from time to time. We recommend that you check the current version of the Privacy Policy available from time to time.
3. Types of Personal Information We Collect
When you use the Website to make enquiries, we will collect some or all of your name, age, physical address, email address, telephone number and other contact details.
We generally do not collect sensitive information (such as relating to ethnic origin, religious or philosophical beliefs, membership of a political or trade association, sexual preferences or health), and would not do so without your consent.
We do not collect information in a way that is unfair or unlawful. The collection of information will not intrude unreasonably on the personal affairs of the individual concerned.We may gather Online Information if you:
- use the Website;
- receive or reply to electronic communications from us;
- view or click on our ads or other online content;
- andinteract with us through social media websites and other websites and apps.
4. Why We Collect Personal Information
Generally, we collect, hold, update and use personal information about you related to our functions and activities so we can establish, manage and administer the products and services provided by us, and to comply with legal and regulatory obligations. We also use, store, and process information about you to provide, understand, improve, and develop the Website, and to create and maintain a trusted and safer environment. We may also use and disclose your information for purposes related to those mentioned above, including:
- to provide requested services to you – including the supply of products ordered and purchased by you and to bill you in respect of such purchases;
- to enable you to access and use the Website and enable you to utilise the services (primarily to decide whether to enter a written contract with us to purchase goods and products promoted on the Website);
- to operate, protect, improve and optimize the Website and your experience, such as by performing analytics and conducting research;
- to personalise or otherwise customise your experience by, among other things, ranking search results or showing ads based on your search, history, and preferences;to provide customer service;
- to send you service or support messages, such as updates, security alerts, and account notifications;
- for our research and development of new products and services;
- for training, quality control and verification purposes (including monitoring and recording your telephone conversations with us from time to time);
- to communicate our promotional materials;
- for record keeping, data analytics and auditing;
- to detect and prevent fraud, spam, abuse, security incidents, and other harmful activity;
- to conduct investigations and risk assessments;
- to verify or authenticate information or identifications in respect of you;
- to conduct checks against databases and other information sources;
- to enforce our terms of service and other policies;
- and to meet our legal obligations.
